June 21 2010
"great location great hotel"
The views from the balcony of all the rooms are amazing. We stayed in the Etna suite which is well sized and specified (it has 2 balconies and a jacuzzi bath).
The staff all speak good English and are very helpful in arranging trips (especially Katherine) and service in general is excellent. when we had to leave at 7 in the morning for our trip to Etna they arranged for the night porter to give us a bagged breakfast.
If time is not an issue lunch at the hotel is very good. If you want to just chill out at the hotel the pool is ideal.
The hotel is a little above the town so is quiet at night and the hotel provides a regular shuttle bus so getting into town is not a problem.
Gromitfan, Edinburgh 05/2010