October 21 2006
From Peter and Edwina
Dear Jim and Staff
Just a short note to thank you all for a wonderful 10 days at your hotel.
As I said to you in person Jim, yours is one of the best hotels Edwina and I have ever stayed at.
Your staff are exceptional:
Carmen and Manuela at front desk.
Your shuttle bus driver Mario.
The girls in the restaurant Laura,Veronica,Martina and Silvana.
Even your outsourced taxi driver Salvo.
The fact that I even know these people's names speaks volumes for the warmth and friendly efficiency of your hotel staff.
I was especially impressed with and thankful for the assistance you and your staff afforded us when Edwina fell ill.
Best Wishes for the future and the continued success of Villa Angela.
Rest assured Edwina and I will be back there again and we will be recommending your property to all our friends and associates.
Warm Regards from Melbourne